In 2024, the market is poised for transformation fueled by technological advancements, a dynamic shift in work environments, and evolving industry landscapes. As businesses increasingly employ individuals in remote locations, often far from their central offices, ensuring team satisfaction has become paramount. Field service workers, pivotal to various industries, are actively seeking opportunities that align with the latest demands and ongoing trends.
Field service workers are individuals who play a lot of roles in providing support on-site, conducting maintenance, and demonstrating expertise toward field jobs. Since change is constant, technology is going to undergo evolution due to the regular upgrades put in by technological experts to ensure that digital tools are better maximized in business. This change is responsible for a shift in field service workers’ minds and why they are looking forward to some other jobs as the new year continues.
Going further in this article, we’ll discuss some of the top jobs that field service workers are looking for in 2024 and the skills and trends that are related to each of these jobs.
1. Augmented Reality (AR) Technician
As the year passes by, more businesses are beginning to look for ways in which they can improve their operations and ensure they actively meet their goals. And that’s why, tech like augmented reality is being integrated into several industries thereby leading to demand for field service workers that are specialists in AR technology. Augmented reality technicians are responsible for installing, maintaining, and detecting issues with AR tools and devices. To excel in this field, a deep knowledge of AR technology and field service leadership is required.
2. Smart Infrastructure Maintenance Engineer
Most industries and cities are now leaning toward embracing smart infrastructure and this is now opening up the need for field service workers who are experts in the Internet of Things (IoT) and sensory technologies. Smart infrastructure maintenance engineers are people who play a crucial role in ensuring quality control for construction, and smooth operation of smart buildings and utilities. For field service workers to succeed in this area, they need a strong understanding of IoT, excellent analytical skills, and capabilities to handle complicated systems.
3. Supply Chain Technology Specialist
Indeed, there’s been an evolution in supply chain management through technology and this has ultimately resulted in a very high demand for field service employees who specialize in these areas. Supply chain technology specialists play a crucial role in implementing radio frequency identification (RFID) systems and supply chain software to help delivery personnel increase their efficiency. Knowing about logistics and the ability to handle complicated supply chain networks is important for field service workers who have decided to work in this field.
4. Robotics Maintenance Technician
Since many industries and businesses have now taken automation seriously in their operational activities, robotics maintenance technicians are in demand as they are responsible for playing a crucial role in smooth robotic systems operations. Field service workers who can work in this aspect are expected to detect and repair robotic machinery to ensure employees get the necessary support in handling manufacturing roles and other responsibilities. Being a robotics maintenance involves having an excellent understanding of robotics programming language as well as a knowledge of mechatronics.
5. Data Center Technician
There’s an increasing reliance on cloud computation and data storage and this is resulting in a high demand for field service workers who are specialists in data center operations. Data center specialists play a key role in installing, maintaining, and troubleshooting servers, network devices, and storage structures. To be an effective data technician, it’s important to have a strong foundation in IT infrastructure, networking, and utter dedication to staying informed about the newest data center technologies.
6. Cybersecurity Field Analyst
It isn’t news anymore that technology is undergoing constant advancement and therefore the risks of cyber threats are continually evolving thereby resulting in the increasing need for field service workers who specialize in cybersecurity. Field service workers who operate as cybersecurity field analysts are responsible for the implementation of security strategies, carrying out assessments on vulnerability, and responding to security incidents happening on-site. To excel as a cybersecurity field analyst, field service workers need to understand occurring threats and their capacity to work in environments that are filled with high pressure.
Final Thoughts
Without much doubt, the field service industry is going through a transformative phase in 2024 all thanks to recent technological advancements, changing customer demands, and evolving industry trends. Some top jobs that field service workers are looking forward to taking on include augmented reality technician, supply chain technology specialist, and data center technician. As industries continue to evolve, staying updated about emerging trends and obtaining important skills are vital for field service workers to remain relevant.
